Sigma Qualitas Limited has a vacancy for itil process support analyst (iNTERN)
Job Title: ITIL Process Support Analyst (Intern) Location: Lagos Basic Function/Responsibilities Handle Tier 1 help desk escalations through tickets or phone Follow up on outstanding requests and ensure timely resolution Create accounts and configure hardware as part of on-boarding process Support audio and video equipment in conference rooms Manage and monitor internal assets to ensure accurate inventory records Other duties may be added and/or assigned as needed Works under general supervision.
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