Konga Nigeria Limited has vacancy for Quality Monitoring Analyst

Location: Lagos Business Unit: Konga Job Type: Full-Time Reporting Line: Manager, Quality Monitoring and Training Job Descriptions The incumbent will be responsible for reviewing and auditing customer interactions. Responsible for identifying areas of service improvements and developing programs that improve the overall quality of the customer's experience when interacting with the Contact Center
http://www.jobsthrone.com/e_apply.php?e=2072
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