JOB REQUIREMENTS: Senior Manager Access Performance Location: Lagos Job Description Develop a network performance and quality assurance methodology / framework to monitor and optimize Radio Access Network services and guide related activities within the NWG Division, defining standards, metrics and requirements. Responsible for monitoring and ensuring best in Class voice Quality of Service. Monitoring, reporting and analysis of Radio Network performance indices, Taking proactive and corrective actions to keep and maintain these quality of Service KPIs above agreed targets delivering best in class Customer experience.
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