Arik Air Nigeria Limited needs the services of : Supervisor - Loyalty Operations

Arik Air Nigeria Limited needs the services of : Supervisor - Loyalty Operations
Responsibilities Liaison between client, IT, loyalty management team and off-site Employer Service Delivery team. Prepare ‘Service Proposal Documents’ and review Change Requests for programme developments and enhancements. Develop and map operational process updates and enhancements for programme operation. Assist Marketing & Communications in overseeing successful delivery of programme materials from an operations perspective. (e.g. sot-up of collateral, liaison with lT on SMS and Email delivery, etc.) Assist Partnership Manager with the operational set-up for new partners (i.e. stock processes, system interface liaison with IT, redemption process development, etc.)
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