Job Title: Senior Manager, Customer Loyalty & CRM Location: Nigeria Division: Commercial Department: Marketing Reporting To: VP Marketing Objective To lead and manage the team responsible for revamping and developing the FFP program. The candidate will be responsible for defining the operational model for the FFP scheme including but not limited to how customers “Earn and Spend” Miles. Additionally, the candidate will work with relevant teams to develop Arik’s CRM procedures to ensure customer relations.
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