Location: Nigeria
Qualification: B.SC
Job Description: Provide general first level technical support to end users organisation-wide. Man the helpdesk and respond to all helpdesk calls. Assist in maintaining issues/request log. Ensure accurate and prompt logging of all requests/ issues unto the central database. Assist in providing first-level phone support on IT related issues and escalate more technical issues requiring location visits to appropriate second-level/expert support teams within the unit.
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