Position: zonal technical officer (south-south
Qualification: B.SC
Location: Nigeria
Job Description: The successful candidate will coordinate, control, manage, support and track day to day network operations in the zone to ensure optimal network availability and coverage while maintaining target network KPI’s to deliver plus one network quality. He/She will also be responsible for providing local network support for both the sales and marketing team in the zones to ensure that network impacting issues are proactively resolved. Duties and Responsibilities Day to day management of all Zonal Network Operations & Maintenance Strategic Partners(SPs) to deliver optimal availability and QoS: Support the Operational Interface for both internal and external stakeholders especially commercial teams to ensure customer issues are resolved within acceptable key performance indicators [KPIs] Track special events calendar with Zonal Business Managers and the Marketing function to ensure best in class service during special events within zone.
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