Interview Tip: Q & A
Question: What is the toughest problem you have had to face, and how did you overcome it?
Answer: Try to make this about a problem that your company faced and not just you or your particular work group. the bigger the problem, the better. give specific examples of the skills and techniques you used to resolve this problem. Emphasize the success results. be generous in sharing credit if it was a team effort, but be sure to highlight your specific role.
Interview Tips: Q & A.
Question: Have you ever had to to discipline a problem employee? if so, how did you handle it?
Answer: This is a likely question if the position for which you are applying requires supervisory duties. Explain how you used problem-solving skills, listening skills, and coaching skills to help the employee. if those techniques turned the employee around, be sure to say so. if those techniques failed, tell how you followed the company's policies and what the end result was.
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